Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Apologizing

For many of us, "I'm sorry" are two of the hardest words to say in the English language. That's unfortunate, since a sincere apology can go a long way toward ending conflict. Next time you need to offer a mea culpa, try following the suggestions in...

Applying Sun Tzu's Art of War for Creativity and Innovation

Sun Tzu's The Art of War revolutionized leadership many years ago. See how his tips can be applied to improve creativity and innovation in your company.

Are American Companies Benchmarking Their Way to Mediocrity?

Are you making a big mistake spending time and money in benchmarking?

Are Baby Boomers the Key to Economic Recovery?

Steve Howard, author of the book Boomer Selling, explains why businesses should market to Baby Boomers.

Are Employers Responsible for Workers' Financial Wellness?

Learn how employee benefits can help emplooyee finances and thereby promote employee work attitude and motivation.

Are Office Outsiders Holding Your Company Back?

Consider your company's culture. Is it making emploees feel outside the company?

Are Supply Chains And Sourcing Boring? Not When They Provide A Competitive Edge

For decades after WWII, the military approach to supply chain management and sourcing served private industry perfectly well. Now, however, it does not. Across a wide spectrum of industries, once-potent companies are in trouble: Walmart, IBM, Procter & Gamble, Pfizer, HP.

Are Surveys Evil?

Everyone-customer, employee, or manager-has at some point taken a survey that made him or her want to scream from frustration. And yet, a properly executed survey can yield important information about employee and customer needs. Theresa M....

Are They Snoring in the Back Row? How to Create Engaging, Dynamic Presentations

Do people look forward to your presentations as an opportunity to catch up on their sleep? If you're reading from a script or packing too much detail into those PowerPoint slides, you risk losing your audience. Here are some proven strategies for...

Are You a “Cool Parent” or “Trail of Dead Bodies” Leader?

The best leaders know they don't have to choose between happy workers and stellar results.