Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

An Introduction to Blended Learning

Studies show that learners do better when they are provided with a variety of linked learning opportunities, such as a combination of classroom and online sessions. This excerpt from the white paper Blended Learning Opportunities, commissioned by AMA, focuses on the "what" and "why" behind this succ

Anders Dahlvig on IKEA’s Global Social Ambition

In this edition of Edgewise Anders Dahlvig chronicles his rise from store manager to president CEO of IKEA. He discusses his book, The IKEA Edge: Building Global Work , the effect globalization has had a on the retail business and how important it is for companies to adapt this new market culture. H

Andrew Bennett on Well-Informed Shoppers Changing Consumer Culture

The way we shop has shifted dramatically, leading to an increase in the number of store-label brands being purchased to 20%. What’s surprising is that this is not just because of a change in the economy; in fact, most people buy the off-label brands because they’re really not that different from the

Andrew Miller on Redefining Operational Excellence

In Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization , Andrew Miller explains operational excellence not as a methodology, but rather a mindset which he describes as a constant pursuit to try and improve performance and maximize profitab

Andrew Faas on the True Face of Bullying

Bullying is still a hot topic, one even world leaders are weighing in on. However, bullying looks different in the workplace than it does on the playground, more subtle and insidious. Some workplace cultures even encourage bullying behavior. Andrew Faas has some tips on how to identify bullying and

Andy Sernovitz on successful word of mouth marketing

Andy Sernovitz is co-founder and former CEO of the Word of Mouth Marketing Association, an organization that uses the latest innovations in blogs and buzz to build a prosperous word of mouth marketing profession, based on best practices, measurable ROI and ethical leadership.

Anelia Varela on Better Business Writing

Most industry writing is, let's face it, boring. Anelia Varela , US Director of The Writer, has made it her mission to change that. Listen in for her tips on how to make your business writing simpler, more effective, and stand out from all your competition. Also make sure to check out the archive of

Ann Evanston on Successful Twitter-preneurship

More and more people believe that social networking on sites like LinkedIn, Facebook and now Twitter, make business sense. but how do you do it right without wasting tons of time and energy? Follow AMA on Twitter! Serch for AMATalk.

Anger Management 101

If on-the-job stress is making you feel overwhelmed and angry, don't pull your hair out. Instead, pull out our quiz to determine the impact your anger is having on your work and personal life....