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A Model for Driving Innovation in Your Organization

To increase innovation in your organization, learn how to practice the “4Ps.” As the author suggests, these four Ps—priority, plan, people, and process—are the four elements to consider in order to build your innovation efforts.

A New Generation Demands Your Attention

There's a new generation out there--the Linkster Generation. Find out how tohelp them to enter the workforce.

A New Customer Metric to Blow the Whistle on Bad Profits

Here's a simple technique that you can use to evaluate your customers' experience with your organization. Better yet it will help you identify what you can do to improve each customer's relationship with your company....

A Roadmap to Challenging Conversations

A three-step approach to difficult workplace conversations: prepare, plan, and practice.

A Roadmap to Successful Enterprise Transformation

Learn the mistakes in organization transformation.

Acceptance of Telecommuting Project Management Grows

Learn about the growing use of telecommuting project management.

Advice for Introverts: How to Thrive in the Business World

An introvert may have trouble getting noticed in the workplace. Jennifer B. Kahnweiler, Ph.D. explains how introverts can move from the shadows to success.

Professional Problem Solver - Communication Solutions

An interview with Nannette Rundle Carroll, author of The Communication Problem Solver

Alliances Between Small and Larger Companies Can Mean Risky Business

There are many ways a small company can benefit by forming an alliance with a larger one, including the ability to tap into a larger customer base. But the failure rate for these partnerships can be as high as 60%. Here are some strategies that will...

AMA Critical Skills Survey: Workers Need Higher Level Skills to Succeed in the 21st Century

For many years, mastery of "the 3 Rs" was considered sufficient preparation for entering the job market. That was then. According to a new AMA survey of executives, today's workers must also be skilled in "the 4 Cs"—critical thinking/problem solving, communication, collaboration, and creativity.