Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

The Power of Just Enough Anxiety

According to Robert H. Rosen, author of the new book <i>Just Enough Anxiety</i>, behind every successful leader is a little anxiety....

The Power of Keeping Promises: How to Create Customers for Life

If your customer philosophy is "take the money and run," your company won't be around for long. Scott Deming, author of the new book The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life, explains how to keep...

The Power of Negative Thinking

Do you want to be surrounded by a team of "yes" men (or women) who are afraid to give you the input you need to make effective, informed decisions? Unless you actively seek out diverse points of view, listen to dissenting arguments and empower your people to speak candidly, chances are you're not ge

The Power of Keeping Your Promise to Customers: How to Create Customers for Life

If your customer philosophy is "take the money and run," your company won't be around for long. Scott Deming, author of the new book The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life, explains how to keep...

The Power of Presence

What is presence and can it be cultivated?

The Power of Reputation

Learn how to develop and maintain a good reputation.

The Power of Simplicity

Many strategic plans fail to get executed for a simple reason-too much complexity. Read this interview with <i>Simple Solutions</i> authors Tom Schmitt, president and CEO of FedEx Global Supply Chain, and Arnold Perl, a partner at the law firm of Ford...

The Privilege and Responsibilities of a Business Career

Learn the six responsibilities of a business career.

The Power of the Open-Ended Question

Leadership has nothing to do with titles, income, authority, gender, height, race, or labels of any kind. It has a great deal to do with being able to influence how other people think. One of the most powerful tools of influence is the open-ended...

The Problem with Work/Life Balance

Finding a balance between your work and your life outside work is a daunting challenge. Here are some tips to help achieve a realistic balance.