Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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When Leaders Talk with Their Hands

Learn which hand gestures can be most effective to make key points.

When NOT to E-mail

If you've ever sent an e-mail that you wished you could take back (and who hasn't), you might want to keep this list of situations in which you should never, EVER send e-mail....

Why Brevity is Best in a Presentation

What are some best practices in a presentation? Beth Noymer Levine explains why brevity can be your most powerful weapon in getting your message across.

Talk Normal: Avoiding Jargon Talk for Effective Communication

An interview with Tim Phillips, author of "Talk Normal: Stop the Business Speak Jargon and Waffle."

Why Do We Do What We’re Told Not to Do?

As a researcher at NIH, I learned something about the brain that could save you and your team hours of devastating errors and accidents and frustrating re-dos.

Why Effective Networking Is Now More Critical than Ever

Whether you are seeking a new job, looking to create job security in your company, or interested in building new client relationships for your business, networking is now more important then ever. While I am a true believer in continually nurturing and building our relationships—not just when we’re

Why Listening Is the Top Sales Skill

Every great salesperson knows that listening is the most important of all sales skills. Most people think it’s the smooth talkers who make the best salespeople, but in reality it’s those who have mastered listening and identifying people’s true motivations who are most successful.

Why Leaders Use Stories in Their Presentations

You only have to consider the benefits of using stories in presentations to understand why leaders use them in their presentations. Stories inform, involve, and inspire the members of their audience. John Baldoni explains why leaders do, then goes on to describe how to effectively use stories.

Why Running a Business Is Like Raising a Teenager

Like a 15-year-old who is told "no" by one parent and "yes" by another, employees become confused and less effective if they receive mixed messages from senior management....

Why Workforce Talk Tells You What You Got

learn how staff conversations reflect work style and employee approach to work.