Business communication expert Carol Kinsey Goman offers strategies for working across silos in the workplace.
A team leader's goal is to sustain harmony among all of its members while overcoming conflicts. Here are six tips that will enable you to prevent chaos within your team and help all group members achieve greater production....
Huge numbers of people are working virtually now—so what happens when you need to have a challenging conversation with a fellow business professional who isn’t in the room with you?
Learn the benefits of interactive communication.
How to handle difficult situations with tact, professionalism, and grace.
Learn how to use the skills of a salesperson to make better speeches.
Next week Bob, a junior executive, has to present his team’s project status to senior management. Whenever he even thinks about his presentation, his hands start shaking, he starts perspiring, and his stomach starts dancing the jitterbug.
Conflict is a part of our everyday lives, and that makes it difficult to avoid. Although we can’t always control our exposure to conflict in our professional and personal lives, we can approach conflict management in a way that makes the difference between a positive and a negative outcome.
Studies show that visuals can help viewers organize and process information more quickly, accept ideas more readily, shorten meeting time, make information more memorable and increase a group's ability to reach consensus. Learn how to use visuals-from...
Everyone, from toddlers to CEOs, wants to get his or her way. According to a new book, 'Getting Your Way Every Day', the true power of persuasion lies not in the proverbial "talking until you're blue in the face," but rather in the ability to...