Everyone-customer, employee, or manager-has at some point taken a survey that made him or her want to scream from frustration. And yet, a properly executed survey can yield important information about employee and customer needs. Theresa M....
RIP employees are those who have "retired in place," just waiting to retire and not contributing to the business.
What's the best way to make a decision? Should you use your power of intuition, as Malcolm Gladwell advocates in his best-seller Blink? Or should you rely on careful reasoning and painstaking evidence, as Stanford professors Jeffrey Pfeffer and...
Employees look to their leaders to personify positive values.
Learn how to use a team in successful acquisitions.
Don't assume that experienced employees don't need your direction. To do optimal work, your team members must understand your expectations, receive appropriate training and coaching until they get it right and recognition when they do....
During any change initiative, there's a point when employee focus and commitment falls off. A new survey reveals the steps high-performing leaders take to get things back on track-before it's too late....
How to make business meetings more effective, from the author of Boring Meetings Suck.
Here are four critical qualities of resiliency.
Have the post-vacation blues got you down? You're not alone. <i>Performance and Profits</i> readers say that a return from vacation means a return to heightened stress and anxiety, and as we found out in examining the issue, even the Pope says that...