Learn from Navy Seals, Delta Force and the The Green Berets how to build the extraordinary people you need when your business faces a crisis--money or time or both are short and you need top talent to turn the situation around. For 10 practices to...
Body language tips to help people boost their confidence, appear more authoritative, and connect more effectively with others.
Is your company tempted to reduce prices in order to survive difficult economic times? Doing so will accomplish two things-neither of them good....
Body langage tips that will boost your confidence and help you appear more authoritative.
Thirteen ways to improve interpersonal skills.
Tips for women who want to move up the career ladder.
Strategies for dealing with 7 common types of difficult clients.
A new way to approach challenging workplace conversations.
To increase innovation in your organization, learn how to practice the “4Ps.” As the author suggests, these four Ps—priority, plan, people, and process—are the four elements to consider in order to build your innovation efforts.
Here's a simple technique that you can use to evaluate your customers' experience with your organization. Better yet it will help you identify what you can do to improve each customer's relationship with your company....