Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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The Happiness Factor

Money can't buy happiness, but it sure is expensive to be miserable. Research indicates that happiness accounts for 10% to 25% of the difference in performance between happy and unhappy workers. So much lost productivity is bound to put a frown on...

The HR Confidentiality Conundrum

As the guardian of confidential employee information, HR is sometimes viewed as being unduly secretive and suspicious. The challenge is finding the fine balance between transparency and confidentiality....

The Human Capital Scorecard

Companies have always analyzed the ROI for fixed capital. More recently, they are beginning to look at the real assets of an organization-their people. To begin measuring the HR effort within your organization, you can apply the same thinking behind...

The Iffy Intern Experience

Ideally, an internship should pay off for the student and the hosting organization, giving each an opportunity to "try each other on for size." But not all internships are created equal-and there's much room for improvement, both in the U.S. and...

The Importance of High-Impact Succession Planning

Your goals must be clear if you want to take succession planning seriously. In order to create a talent pipeline to meet emerging leadership needs, it's important to tie performance and potential together. This will enable you to fill critical...

The Importance of Leadership Training for All Employees - AMA

Traditionally, leaders are responsible for establishing and communicating the vision and mission of the organization to their groups. Today, however, the job must extend to leadership training.

The Invisible Employee

With Halloween just around the corner, here's a scary management story: there are terrifying, unseen creatures lurking in your workplace. And like the undead in a B-horror movie, they threaten to sap the life force from everyone they meet. The authors of a new book call this creature "the invisible

The Latest on Workplace Monitoring and Surveillance

From e-mail monitoring and Website blocking to phone tapping and GPS tracking, employers increasingly combine technology with policy to manage productivity and minimize litigation, security, and other risks.

The Make or Buy Decision

Should your organization grow its leadership from within, or acquire it from without? Each tactic has its advantages and disadvantages, according to Robert Barner, author of Bench Strength. Here, Barner explains the factors organizations should...

The Millennials

Economic uncertainty today shouldn't distract us from other business issues, like that of talent management with its longer-term implications. So it is critical to look at the findings of a survey by Career Systems International on the 17–28 year olds...