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Information Underload: How to Improve Internal Communications

How boosting internal communications can benefit an organization's bottom line.

Inheriting an Employee with Disciplinary Problems

Strategies for dealing with new team members who may be less-than-perfect, from the new book 101 Tough Conversations to Have with Employees.

Introduce Yourself to Prospective Customers via Email

Learn how to effectively use email in selling. -

Is Multitasking Counterproductive?

You can talk on your cellphone, check your e-mail and schedule a meeting all at the same time, so you must be getting a lot done, right? Not so fast. A substantial amount of research suggests that multitasking actually leads to a decrease in...

Is Multi-tasking Counterproductive?

Do you pride yourself on your ability to handle multiple tasks at once-say, answering e-mail while talking on the phone? You may not be as efficient as you think. New research suggests that when workers are engaged in multiple activities at once,...

It’s Time to Review the Performance Review

A new approach to performance reviews.

Is Your Organization a "Red Zone" or a "Green Zone?"

Red Zone workplaces are full of unhappy, noncooperative people who are focused more on who to blame when things go wrong than on how to make things go right. If this sounds like your workplace, perhaps it's time to seek out "greener" pastures....

Is Your Sales Team Creating Real Differentiation?

To stand out from the competition, your salespeople have to go beyond features that are easily copied, to create value that is unique to each customer.

Keep Your Inner “Jack Donaghy” in Check

Is your management style more like "30 Rock's" Jack Donaghy or Liz Lemon? Effective leaders must strike a balance between the two.

Launching High-Potential Employees Toward Leadership

Organizations must implement enterprise-wide strategies to develop their high-potential employees, who are its future leaders.