Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

What, Me Brag?

If you don't learn how to promote yourself, your company may not promote you, either, says Peggy Klaus, author of <i>Brag! The Art of Tooting Your Own Horn Without Blowing It</i>. While nobody likes a braggart, keeping quiet about your...

What Would You Do? Ethics and Today's Administrative Professional

A case exercise on hypothetical ethics situations for administrative professionals.

What's Changed in Change-Management?

How can managers in the Information Age implement change most effectively? Don't issue edicts, don't surprise people with abrupt, surprising changes and don't ignore or sugarcoat negativity, advises Carol Kinsey Goman, Ph.D....

What's in a Name? Everything! Five Rules to Help You Remember

Five tips to helpe remember people's names and enhance your professional and personal relationships.

What's Culture Got to Do with It?: A Guide for Leaders

Culture is a complex and critical component of leadership. Yet many leaders underestimate its impact or fail to deal effectively with it in conjunction with growth strategies and other business initiatives. As CEO Lou Gerstner said about IBM’s culture during a period of transformation, “I came to se

What the Research Tells Us About Role Power

Here's advice on how to increase your influence and power.

What Really Works When It Comes to Coaching

Don't be afraid of the coach. At one point, having a coach carried a stigma because it was often directed at problem employees. Now it's more likely to be a sign that you're on the fast track and that your organization is serious about raising...

What's Your Business EQ (Etiquette Quotient)?

In business, how you present yourself is as important as the service or product you're presenting. Take business etiquette expert Lydia Ramsey's "Busiquiz" before your next client meeting to make sure you put your best foot forward (and not in your...

What’s Missing from Your Gender Equity Program? MEN

Gender equality in the workplace is largely seen as a women’s issue.

What’s Your Sales Routine?

Everyone is completely overwhelmed on the social media front wondering where it begins and where it ends. Not to mention, it’s a HUGE time sink for everyone and discouraging to many when they don’t see immediate returns.