The good news-you've just won a high-level executive position. The bad news? You have a 40% chance of biting the dust within the next 18 months. We asked Scott Eblin, a Washington, D.C.–based executive coach and author of <i>The Next Level: What...
If you want to get your message across most effectively, pay attention not just to your words but to your body language. When it comes to nonverbal communication, perception is everything. Communication expert Carol Kinsey Goman, Ph.D., explains how...
Learn what attracts today's customers--and price is not a factor.
How can managers in the Information Age implement change most effectively? Don't issue edicts, don't surprise people with abrupt, surprising changes and don't ignore or sugarcoat negativity, advises Carol Kinsey Goman, Ph.D....
Culture is a complex and critical component of leadership. Yet many leaders underestimate its impact or fail to deal effectively with it in conjunction with growth strategies and other business initiatives. As CEO Lou Gerstner said about IBM’s culture during a period of transformation, “I came to se
Gender equality in the workplace is largely seen as a women’s issue.
In business, how you present yourself is as important as the service or product you're presenting. Take business etiquette expert Lydia Ramsey's "Busiquiz" before your next client meeting to make sure you put your best foot forward (and not in your...
Everyone is completely overwhelmed on the social media front wondering where it begins and where it ends. Not to mention, it’s a HUGE time sink for everyone and discouraging to many when they don’t see immediate returns.
If you don't learn how to promote yourself, your company may not promote you, either, says Peggy Klaus, author of <i>Brag! The Art of Tooting Your Own Horn Without Blowing It</i>. While nobody likes a braggart, keeping quiet about your...
It's almost unthinkable-you find out that someone on your staff is a convicted sex offender. Your instincts might tell you to react in one way, but you also have an obligation to act in a manner that is both legal and in accordance with your...