Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Understanding the Characteristics and Motivations of Generation Z

AMA Quarterly spoke with Angie Read, co-author with Jeff Fromm of Marketing to Gen Z: The Rules for Reaching This Vast—and Very Different—Generation of Influencers (AMACOM, 2018).

Understanding the Ecosystem of Consumer Demand

Here's some food for thought: if you really want to please your customers, stop listening to them. Instead, design and market your product or service around the landscapes of people's lives-the projects, tasks, jobs, concerns, and activities that...

Understanding the Myths About Project Status Meetings

Learn how to successfully run a project status meeting.

Understanding What's Behind Change Firms

An interview with McKinsey's Claudio Feser on his study of serial innovators.

Unlocking Big Data: A Strategy for Workforce Analytics

Learn how to convert workforce data into meaningful insights to grow your company.

University Health System's Administrative Professionals Academy: A Case Study in Excellence

University Health System's Administrative Professionals Academy is a case study in excellence.

Unlocking the Leader Within: Conquering Stage Fright

Next week Bob, a junior executive, has to present his team’s project status to senior management. Whenever he even thinks about his presentation, his hands start shaking, he starts perspiring, and his stomach starts dancing the jitterbug.

Understanding Your Coaching Role

Learn how important coaching is to your role as manager and leader.

Understand That a Sales Presentation Is a Conversation, Not a Speech

Learn how to use the skills of a salesperson to make better speeches.