Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

The Seven-Second Advantage

For better or worse, most people form an opinion of you in just seven seconds. Psychologist Carol Kinsey Goman, Ph.D., explains how to make those crucial moments work in your favor....

The Silent Language of Leadership

Peter Drucker once said, "The most important thing in communication is hearing what isn't said." Carol Kinsey Goman, Ph.D., explains how your body language may be getting in the way of what you want to say....

The Role of Emotional Intelligence in Building Trust

Trust cannot be mandated, but it can be earned. Casey Mulqueen, director of research and product development for Tracom Group, points to the characteristics of leaders and managers who earn their staff’s trust.

The Six Essential Characteristics of Successful People

Liza Siegel, Ph.D., the consulting psychologist for the hit reality show "The Apprentice" and author of the new book Suite Success, discusses what it takes to succeed, whether on a reality show or in reality....

The Six Keys to Growing Your Company the Old-Fashioned Way

A new book shows how 22 companies including SYSCO, Outback Steakhouse, and Best Buy prosper by growing organically-increasing their customer base, creating new products, and mastering operational efficiency-without resorting to accounting...

The Six Principles of the Psychology of Growth

These six principles promote entrepreneurship, growth strategy, and business innovation, the key elements to achieving and sustaining business growth.

The Skills Managers Need to Fix the Digital Workplace

The COVID-19 pandemic sparked a sudden and aggressive shift to virtual work.

The Skills Humans Need to Stay Relevant In The Smart Machine Age

In the coming decades, the smart machine age will transform organizations through artificial intelligence and other technologies. As a variety of jobs are automated, the disruption will equal that of the Industrial Revolution, according to Edward Hess, professor and Batten Executive-in-Residence at

The SPARK of Leadership

An excerpt from Ed Reilly's book AMA Business Boot Camp on how leaders can inspire and motivate their people.

The State of Salary Budgets and Performance Rewards

Many companies are facing a dilemma in 2006. They have to attract top professionals despite the ongoing battle of hiring talented individuals. This struggle includes rewarding and retaining the company's current top performers despite its tight salary...