Test yourself with a short quiz from AMA’s new Business Grammar Workshop.
Leaders are good strategists and planners. Again, what I’ve found in working with successful men and women in business is that they’re very, very good planners. They have taken the time to learn or been taught how to do strategic thinking.
The results of an American Management Association/i4cp study on leadership competencies.
A challenge for leaders is to communicate the importance of innovation and renewal and to create a culture that encourages those within the organization to learn and to change. The means to learn this skill may rest with study of species of birds.
Mark Vickers of i4cp has a question for today’s organizations: Given all the resources poured into leadership development, why aren’t they doing a better job at it? In a recent i4p study, three quarters of respondents said that developing leaders is highly important, but less than a quarter of respo
Have you ever wondered about the origin of the word "mayday," the international distress call used by ships and aircraft? In the preface to her new book Mayday!
Looking to learn a valuable new business skill? Consultant and author Mike Staver suggests this one: learning when to shut up....
Learn how to measure customer service delivery
Should your organization grow its leadership from within, or acquire it from without? Each tactic has its advantages and disadvantages, according to Robert Barner, author of Bench Strength. Here, Barner explains the factors organizations should...
The widespread collection of data is no longer an insurmountable problem. With everything from smart refrigerators to smart toothbrushes and thermostats, there has never been more information available. Instead, the problem we face at this point is creating a cohesive picture when there is data comi