SMART Goals: Smart or Passé?

Mark Murphy argues that it's time to replace corporate SMART goals with HARD (Heartfelt, Animated, Required, and Difficult) goals.

SMART Goals: Smart or Passé?

Smart Marketing

Learn how research on the Web can gain you information about your firm's competitors.

Smart Marketing:

Learn how research on the Web can gain you information about your firm's competitors.

So You Want to Launch an Online Forum

If you're thinking of creating an online forum for your business, don't make a move until you read these start-up tips from expert online community manager Patrick O'Keefe's new book Managing Online Forums. Surprisingly, technical knowledge is one thing you don't need....

So... What Does A Manager Actually Do?

“It has become popular to talk about us being over-managed and under-led. I believe we are now over-led and under-managed.” — Henry Mintzberg, Simply Managing: What Managers Do — and Can Do Better (Berrett-Koehler Publishers, 2013).

Social Capital: Why It Really Is "Who You Know"

Social capital is the wealth you possess because of your relationships; the value created by fostering connections between individuals. Carol Kinsey Goman, Ph.D., explains how knowing the "go-to" people within your organization-those who hold the...

Social Media Go to Work

Why should organizations become more focused on leveraging social media tools? There are two main reasons: 1. Millenials love them; #2. They work. Unfortunately, according to a new study by i4cp and ASTD, many companies are afraid to jump into the world of Facebook, Twitter, wikis, blogs, and podcas

10 "Social Media Made Easy" Steps

Ten easy ways to get started using social media to promote your business.

Social Media Pitfalls for Employers

Managers: is it OK to “friend” a subordinate on Facebook? Are you responsible for an employee’s harassing tweets? Labor and employment attorney David L. Barron answers these and other tricky social media questions