Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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ROI and the Rule of 72

What would have been your Return on Investment (ROI) if you had invested in Apple stock on July 1, 2004? Well, according to Morningstar, if you bought Apple stock on that date, you paid $2.31 a share. On July 11, 2014, the same Apple stock was trading at $95.22 per share. A quick calculation reveals

Ron Hira on the Inside Story of Outsourcing America

One of the hottest, most controversial topics in the news is the outsourcing of American jobs to other countries. Outsourced jobs are extending well beyond the manufacturing sector to include white-collar professionals, particularly in information technology, financial services, and customer service

Rosanne Thomas on Manners for the Modern Age

In the world of social media we need a modern Emily Post more than ever. Enter Rosanne Thomas with her book Excuse Me on how to navigate the business world with poise and tact. She joins us today with some of her tips from her new book, published by AMACOM, and make sure to sign up for her webcast w

Rosabeth Moss Kanter on the 21st Century Super Corporation

For over 30 years, Rosabeth Moss Kanter has been a leading thinker in strategy, innovation and change management. Among her best-selling influential books are The Change Masters, Men and Women of the Corporation, and Confidence. Her new book is titled SuperCorp: How Vanguard Companies Create Innovat

Russell Bishop on Workarounds that Work

Dealing with emergencies and roadblocks is never easy, especially in the recent economy where budgets and staff are stretched thin. An even bigger problem is when the problem solving is stalled by bureaucracy and waiting for permission. Russell Bishop has several stories of employees who, instead of

Rx for Office Stress

Today's offices are high pressure environments. Managers need to learn how to help their employees and also manage their own burnout and stress.

Rx for Project Managers: Getting from Team/Work to Teamwork

Teamwork tips for project leaders from "101 Project Management Problems and How to Solve Them."

Rx for Your Business: Ask Your Employees for Advice

Want to increase productivity, satisfaction, and the bottom line? No need to hire expensive consultants; the information you need is all around you. Simply ask your employees what they think is working, where improvement is needed, and what your customers are telling them. You may be surprised by ho

s Your Company Missing the Boat on Pricing Opportunities?

Examine the opportunities for proper pricing.

Sales Self-Sabotage: The Causes and the Cure

Attention sales professionals: you may be sabotaging your own success. The remedy is to stop behaving like a salesperson and start behaving more like someone who has the customer's best interests in mind....