What’s the difference between diversity and inclusion? Diversity is about variations and differences and, more often than not, refers to traits that are measurable. However, as the Institute for Corporate Productivity (i4cp) found in its Inclusion Measurement Survey, from a metrics perspective, incl
As a manager, one of the basic management skills you’ll need to master is delegation. Delegation is the process of turning over responsibility and authority for the completion of a task to employees.
A three-step frame work to influence people to see things your way.
Would you like to inspire, captivate, and influence others? AMA is offering a special video Webcast that will explore how leaders build influence and, more important, use it in a way that gets results. Two experts in the field will share their insights.
How to increase your power and influence by building and nurturing a support network at work.
Discover how to best use online marketing to make money even in an economic downturn
On any work team, there are times when people need a pick-me-up or seem to have lost their steam. Employee motivation could be the secret that moves them toward achieving a goal.
One of our most cherished precepts about management is that decisions are best left to individual leaders who can make the tough calls. Not necessarily, says Larry Dressler, author of <i>Consensus Through Conversation</i>. Consensus-based decisions...
How to influence the most important person in your work life--your boss.
Influence, the ability to get someone to change his or her mind, is one of the most powerful forces in the world-and nothing wields greater influence than direct experience, writes Al Switzler, coauthor of <i>Influencer: The Power to Change...