Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Understanding the Characteristics and Motivations of Generation Z

AMA Quarterly spoke with Angie Read, co-author with Jeff Fromm of Marketing to Gen Z: The Rules for Reaching This Vast—and Very Different—Generation of Influencers (AMACOM, 2018).

The Importance of Taking a Summer Vacation

Many American workers don't use all of their vacation days and those who do take a vacation may not leave the office behind.

Wake Up, America: The Alarming Realities of Today's Reverse Brain Drain

Once a haven for the brightest scientific and technical minds in the world, the U.S. is now seeing its foreign-born professionals-many of them highly talented techies-hotfoot it back to their native lands at the shocking rate of up to 1,000 per day....

Wal-Mart's Culture Shock

Wal-Mart stunned the advertising industry when it parted ways with its senior vice president of marketing communications last month amid allegations of personal and professional misconduct. Perhaps the former rising star's most serious crime, however,...

Want Different Results? Do Something Different

The best way to reduce the staggering costs of leadership turnover is to improve the selection process.

We've Got Your Business Case for Learning Right Here

It’s not easy to quantify the positive impact of learning on business performance, but a new study by i4cp makes it easier. It shows that companies that excel at driving financial performance, market share, and customer satisfaction are also most effective at managing learning.

Wellness Programs: Remedy or Risk?

Employee wellness programs are a win/win, right? True, they help employers cut costs and provide healthful benefits for workers, but government regulations and privacy issues raise some tricky questions....

What Employers Must Do NOW to Drive and Sustain High Performance

A recent study of 2014 critical human capital issues by AMA and i4cp shows that most organizations are ill prepared to deal with coming talent shortages— especially regarding high performers and employees about to retire.

What to Do When an Employee Is Listed as a Sex Offender on a Megan's Law Registry

It's almost unthinkable-you find out that someone on your staff is a convicted sex offender. Your instincts might tell you to react in one way, but you also have an obligation to act in a manner that is both legal and in accordance with your...

What Does It Mean to Be A Manager In Today’s Workplace?

What words come to mind when we think about what managers do? Crack open a thesaurus and we find a range of synonyms, from “director” to “zookeeper.”