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Devora Zack on Singletasking

Devora Zack wants you to stop multi-tasking right now. In fact, you weren't even multi-tasking, you were task-switching. Moving from one project to another always requires a mental reset and even if it's only momentary those moments add up and take time out of your day. Instead, put all your energy

Dick Grote on Disciplining without Punishment

Dick Grote speaks on how to get problem employees to take responsibility for their behavior and how to solve attitude, attendance, and performance problems successfully, without resorting to punishment In his book Discipline without Punishment (AMACOM), Grote helps managers and HR professionals adop

Dick Martin on Adapting to a Diversified World

Dick Martin joins us on Edgewise to discuss his latest book Otherwise: The Wisdom You Need To Succeed in A Diverse World . The main theme of this book is that businesses must strive to better understand people unlike themselves, and why this ability is now more important than ever. Martin touches on

Dick Martin on Rebuilding Brand America

In his book Rebuilding Brand America (AMACOM), Dick Martin argues that in today's global economy, American companies can no longer afford to overlook how anti-American sentiment affects their business. He then looks at how some of America's best companies have risen to this challenge, and in doing s

Donny Ebenstein on the Other Side of the Story

When it's time to ask your boss for a promotion or a raise, the conventional wisdom is to role play the conversation with a friend standing in for your boss to give you a chance to script what you want to say. Donny Ebenstein has some unconventional wisdom: switch places, and put yourself in your bo

Donald and Jim Kirkpatrick on the Four Levels of Effective Training

The Kirkpatrick four-level evaluation model focuses on four key areas: reaction, learning, behavior and results - with each successive level representing a more precise measure of the effectiveness of a training program. Listen to the Kirkpatricks as they walk through each step of the model and

Doug Conant on Making Connections from Top to Bottom

Doug Conant has a certain methodology for collaborating and communicating with his employees. As the former CEO of Campbell Soup Company, Doug set the tone for how he wanted to build his relationships there. For Conant, it is imperative to build his relationships before he needs to, so as to be more

Dov Seidman on Behavioral Changes to Guarantee Success

Dov Seidman joins us on Edgewise to discuss his book How: Why How We Do Anything Means Everything . He states that "we live in a world where what we do matters, but it doesn't matter as much as how we do what we do"; we are in a new era of behavior where our actions can affect so much more in ways t

Dr. Betsy Kruger on Finding and Targeting Your Star Customers

Dr. Betsy Kruger, author of the book Top Market Strategy: Applying the 80/20 Rule, explains how businesses can use this system to quadruple their profits. She also discusses a commonly overlooked but key factor in increasing profit: customer loyalty. Stressing the importance of gaining quality custo

Dr. Graham Jones on Mental Toughness

What does Lebron James have in common with Warren Buffet? Whether we’re getting ready for the big game or the big meeting, we all deal with high pressure situations; it’s natural to everyone on the job and a reality of the workforce. In his new book Thriving on Pressure: Mental Toughness for Real Le

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