Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Joel Kurtzman on the Strength of Common Purpose Organizations

When business seems like a dog-eat-dog world, it’s the common purpose organizations, the ones where everyone works together for the same goal, that are thriving. Walk into a company like Apple or the insurance agency FM Global and the difference is palpable; thanks to involved and invested leaders,

John Baldoni on How to Lead Your Boss

In Lead Your Boss, recognized leadership guru John Baldoni gives managers new as well as tried and true methods for influencing both their bosses and their peers, and giving senior leaders reasons to follow their lead.

John Baldoni on Leadership Through the Tough Times

To John Baldoni , leadership doesn’t change just because of a bad economy. When leadership is about people, whether it be training the next generation of leaders or just stopping to chat with other employees, that stays the same even during a recession. It is a leader’s job to inspire confidence in

John Baldoni on Moxie

Guts, gumption, and determination. That is what it takes to be a bold leader according to Author John Baldoni . In his new book entitled, MOXIE: The Secret to Bold and Gutsy Leadership, John discusses how we can all learn to be resilient when faced with difficult times during our careers in order to

John Baldoni on Speaking with Presence

According to most studies, the number one fear, more than death, is public speaking. Most of this fear happens before a presentation is made. John Baldoni , author of the new book,  The Leaders Guide to Speaking with Presence (Published by AMACOM), has some tips that will change your outlook on

John C. Maxwell on Living Intentionally

John C. Maxwell doesn't want you to set goals. Goals, once met, tend to stagnate. Even the process of setting a new goal takes up too much time. Instead, he wants you to be growth oriented. If you live your life with the intention of always being better, the results will get you further than any goa

John C. Maxwell on the Irrefutable Laws of Leadership

Dr. John C. Maxwell is the founder of Maximum Impact , an Atlanta-based organization with a mission to develop leaders of excellence and integrity. Dr. Maxwell is author of more than 30 books with more than 7 million copies sold, including Failing Forward: Turning Your Failures into Stepping Stones

John Goodman on the Future of Customer Service

Most executives still view customer service as a cost center, a necessary nuisance that drains funds from other more strategic investments. But for companies with a strategic approach, the customer service function itself is an unbeatable marketing machine, a word of mouth monster that directly driv

John Kotter on Adjusting Your Management Style

Complacency is a real problem in the workforce but panicking and crying wolf to combat it doesn't work. What John Kotter , author of That's Not How We Do It Here!, calls "sustained urgency" will eventually wear off and complacency will set in again. Instead, as research as shown, positive energy can

John Hoover and Paul Gorrell on Connecting Coaching to the Organization

Coaching has traditionally focused entirely on the individual…sometimes even at the expense of improving measurable business results for the company. The Coaching Connection (AMACOM) by John Hoover and Paul J. Gorrell shows managers how they can use contextual coaching to simultaneously promote both

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