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Mark Van Rijmenam on the Benefits of Big Data

Mark Van Rijmenam , author of the new book Think Bigger , is a strategist who advises organizations on how to effectively manage their big data. He describes what big data is, why organizations should use it, and how they can benefit from it. Rijmenam suggests companies should deal with it now befor

Marshall Goldsmith on How to Take Success to the Next Level

The corporate world is filled with executives, men and women who have worked hard for years to reach the upper levels of management. They're intelligent, skilled, and even charismatic, but only a handful of them will ever reach the pinnacle. In his book What Got You Here Won't Get You There: How Suc

Marshall Goldsmith on Influence in All Directions

One of our most popular podcast and webcast guests is executive coach, Marshall Goldsmith , author of the New York Times Bestseller What Got You Here Won’t Get You There as well as the new book Succession . In this podcast, Goldsmith coaches on how to exert your influence in today’s tough times.

Marvin Davis on a Take No Prisoners Approach to Excellence

Now more than ever, American companies are experiencing a nagging feeling that they could be doing much better. Globalization, digitization, and the development of cellular technology have increased competition by leaps and bounds. As a consequence, skating by on marginal performance isn’t enough. I

Max Muller on HR Issues That Managers Need to Know Now

Managing people is a tricky business—and managers and small business owners can no longer get by without understanding the essentials of human resources.  New questions abound. In our increasingly legal-minded age, how much documentation do we need to keep on each employee? What’s the best

Micah Solomon on Customer Service in the 21st Century

Micah Solomon joins us on Edgewise to discuss his new book High-Tech, High-Touch Customer Service . He addresses the positive and negative effects technology has had on customer service today as well as the recent changes in the balance of power between customers and businesses. Using companies like

Michael Dulworth on The Connect Effect

Beyond merely widening the circle of people you know, strong networks foster deeper learning and broaden your exposure across a range of issues. Effective investments in your networks can make you smarter, more knowledgeable, and better grounded, as well as a more agile learner and collaborator. In

Michael Alter on Building Superior Customer Service

At SurePayroll, employees win money for making mistakes. Although this approach may seem a little backward, Michael Alter , president of the payroll provider, says the only way to continue to grow is to change and try new things—and it may account for the company’s fast growth, a three-year growth r

Michael Bungay Stanier on Great Work

Work smart, not hard. Plenty of employees have heard that but how does it actually work? In his new book Do More Great Work , Michael Bungay Stanier offers fifteen different exercises that give practical advice for how to turn your results from good to great.

Michael Beer on Higher Ambition Leadership

Why 21st century leaders must expand their focus beyond shareholder value.

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