Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Jim McCann on Conversational Leadership

James F. "Jim" McCann is an American entrepreneur who founded 1-800-Flowers, which was one of the first companies to pioneer and popularize the use of both toll-free telephone numbers and websites to sell goods and services directly to consumers.

Jody Heymann on Keeping Every Employee Motivated and Profitable

Jody Heymann wants companies to invest in workers at the bottom of the ladder. These employees, the ones running the factory assembly lines or the retail cash registers, are the ones closest to the products and the customers and the employees who really know what is going on with the company. Smart

Joe Pine on the Evolution of the Economic Model

Joe Pine , coauthor of The Experience Economy and the brand new book Infinite Possibility, joins us on Edgewise to explain the balance between commoditization and customization in progression of economic value. Amazon and Wal-Mart are just two companies that have used transformation as a tool to suc

Jill Griffin on Earning Loyalty in a Search and Switch World

The ability to compare price and product created by Internet search engines coupled with our insatiable desire for instant information have created a volatile new breed of buyer, the search and switch customer. In these bruising economic times, businesses unprepared to address this buyer are losing

Joel Kurtzman on the Strength of Common Purpose Organizations

When business seems like a dog-eat-dog world, it’s the common purpose organizations, the ones where everyone works together for the same goal, that are thriving. Walk into a company like Apple or the insurance agency FM Global and the difference is palpable; thanks to involved and invested leaders,

Jim Collins and Mort Hansen on Flourishing in Uncertainty

Jim Collins and Mort Hansen , coauthors of the book Great By Choice , discuss their research on fundamental business concepts and why some companies excel in chaos, turbulence, and uncertainty while others do not. Collins describes it as the most fascinating analysis that he’s ever been associated w

Joel Peterson on The 10 Laws of Trust

Culture drives performance. In a high-trust culture people are going to be more productive and innovative than a culture where they're constantly on high alert. Joel Peterson , co-author of The 10 Laws of Trust , published by AMACOM, is here to talk about how to cultivate a high-trust environment on

Jim Champy on How to Outsmart Your Competition

Jim Champy inspired legions of business leaders with his bestseller Reengineering the Corporation. In his new book Outsmart! , Champy describes nine companies that have achieved breakthrough growth by consistently outsmarting the competition. Champy tells their fascinating success stories, revealing

John Baldoni on How to Lead by Example

Taking over the top job, whether it’s the CEO of a company or the manager of a department, is never easy. When done the right way, it results in inspired leadership; when done the wrong way, it can lead to disaster. To be effective, the people in charge must give their team a reason to believe in th

John Baldoni on How to Lead Your Boss

In Lead Your Boss, recognized leadership guru John Baldoni gives managers new as well as tried and true methods for influencing both their bosses and their peers, and giving senior leaders reasons to follow their lead.

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