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Jeremy Goldman on Going Social

Social media is the go-to tool for businesses to connect to their customers. However, many businesses use the wrong type of social media or lose sight of what is important to their business model. Join Jeremy Goldman , author of the book Going Social , as he talks about the traps and pitfalls a busi

Jim Champy on How to Outsmart Your Competition

Jim Champy inspired legions of business leaders with his bestseller Reengineering the Corporation. In his new book Outsmart! , Champy describes nine companies that have achieved breakthrough growth by consistently outsmarting the competition. Champy tells their fascinating success stories, revealing

Jill Griffin on Earning Loyalty in a Search and Switch World

The ability to compare price and product created by Internet search engines coupled with our insatiable desire for instant information have created a volatile new breed of buyer, the search and switch customer. In these bruising economic times, businesses unprepared to address this buyer are losing

Jim Collins and Mort Hansen on Flourishing in Uncertainty

Jim Collins and Mort Hansen , coauthors of the book Great By Choice , discuss their research on fundamental business concepts and why some companies excel in chaos, turbulence, and uncertainty while others do not. Collins describes it as the most fascinating analysis that he’s ever been associated w

Jim Kirkpatrick on Revamping Training to Increase its Business Impact

Training can’t be a rote process; for the most effective results, job training needs to be customized to each specific audience. Sometimes it even needs to start backwards, focusing on the result first and then moving back to the process. That way training becomes streamlined, more effective, and co

Jim Leighton on Getting FIT

Are you a TGIF kind of worker or for you is it TGIM, Thank God It’s Monday? It might have to do with how much passion you have for your work. If your values and principles don’t align with your company’s, you might not be as successful in the workplace as you might think, your lack of enthusiasm eve

Jody Heymann on Keeping Every Employee Motivated and Profitable

Jody Heymann wants companies to invest in workers at the bottom of the ladder. These employees, the ones running the factory assembly lines or the retail cash registers, are the ones closest to the products and the customers and the employees who really know what is going on with the company. Smart

Joe Pine on the Evolution of the Economic Model

Joe Pine , coauthor of The Experience Economy and the brand new book Infinite Possibility, joins us on Edgewise to explain the balance between commoditization and customization in progression of economic value. Amazon and Wal-Mart are just two companies that have used transformation as a tool to suc

Joel Kurtzman on the Strength of Common Purpose Organizations

When business seems like a dog-eat-dog world, it’s the common purpose organizations, the ones where everyone works together for the same goal, that are thriving. Walk into a company like Apple or the insurance agency FM Global and the difference is palpable; thanks to involved and invested leaders,

John Baldoni on How to Lead by Example

Taking over the top job, whether it’s the CEO of a company or the manager of a department, is never easy. When done the right way, it results in inspired leadership; when done the wrong way, it can lead to disaster. To be effective, the people in charge must give their team a reason to believe in th

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