Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Dr. Betsy Kruger on Finding and Targeting Your Star Customers

Dr. Betsy Kruger, author of the book Top Market Strategy: Applying the 80/20 Rule, explains how businesses can use this system to quadruple their profits. She also discusses a commonly overlooked but key factor in increasing profit: customer loyalty. Stressing the importance of gaining quality custo

Dr Albert Siu on Difficult Conversations as a Manager

One of the most difficult conversations at work is when you've got an employee who is under-performing. Albert Siu joins us with some tips on how to get through that conversation so everyone is happy, plus other advice for managers both new and experienced.

Donna Hicks on Leading with Dignity

We're all born with inherent dignity. However, according to Dr. Donna Hicks, author of the new book Leading with Dignity , many of us have to be trained to learn how to recognize when we're being treated with dignity and when we are not. She joins us to talk about ways we as leaders can extend not j

Dr. David Livermore on Effective Diversity

Diversity leads to innovation but it doesn't happen magically. It's about more than just getting people into the same room, it's about creating an environment that fosters the free exchange of ideas. Dr. David Livermore , author of the new book Driven by Difference , published by AMACOM, is here to

Dr. Graham Jones on Mental Toughness

What does Lebron James have in common with Warren Buffet? Whether we’re getting ready for the big game or the big meeting, we all deal with high pressure situations; it’s natural to everyone on the job and a reality of the workforce. In his new book Thriving on Pressure: Mental Toughness for Real Le

Dr. Matthew Kiernan on How to Successfully Invest in a Sustainable World

For businesses and investors, there’s no doubt about it. The smart money is going green. And the growing movement towards ecologically forward thinking companies is quickly becoming bigger and bigger. What may be surprising to some is that the socially responsible organizations aren’t just doing the

Dr. Yasmin Davidds on Women's Negotiation Skills

Negotiation is always difficult but for women it can be a minefield of politics and unconscious biases. That's why Dr. Yasmin Davidds , co-author of Your Own Terms , published by AMACOM, teaches gender-specific negotiation tactics. She leverages traditionally feminine strengths, such as collaboratio

Dr. Susan Smith Kuczmarski and Thomas Kuczmarski on Changing the Way We Lead and Succeed

For centuries, leaders have been operating within a "control and compete mindset. But times are changing. More and more, at the helm of successful companies, you'll find a different sort of leader. Collaborators, not controllers, they are "square apples", bold men and women who dare to create succes

Drew Dudley on Everyday Leadership

The understanding of what it takes to be a leader is both overly broad and too specific. We focus on lone, mythical, usually white, male figures and discount the leadership abilities inherent in all of us. Drew Dudley , author of the new book This is Day One , joins us to share his definition of a l

Dr. Leah Weiss on Working with Compassion

Wish you could find more purpose and meaning in your work? Dr. Leah Weiss , author of How We Work , has techniques to shift your mindset away from work as a transaction of trading time for money and toward something more positive and motivating in the long run.