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The Art of Preparation

During his career as an agent representing dozens of major league baseball players, Ronald M. Shapiro has learned the value of preparation. Whether it's negotiating a multimillion-dollar contract for a Hall-of-Famer or presenting a proposal to your...

The Bad Business of Bickering Managers

Strategies for dealing with senior managers who can't get along.

The Basis of Good Meeting Management

You don’t want to earn a reputation for running the worst meetings. Here’s a way to build a reputation for productive, effective, efficient meetings.

Disengaged Body Language: Turning Away

A body language expert explains how to determine whether your audience is really listening.

The Best Way to Survive Hard Times: Build Strong Business Relationships

Make sure your salespeople’s relationship-building skills are up to snuff.

The Bottom Line on Improperly Trained Leaders

Poor leadership talent drains an organization, keeping it from accomplishing all that it wants to do. Not all managers need leadership training, but leadership development can significantly impact their performance and that of their teams. What skills...

The Cassandra Conundrum

Learn how to influence others

The Courageous Training Code

It's trainers' most frequent complaint: what do we have to do to get some respect around here? Take a cue from Tim Mooney and Robert O. Brinkerhoff, authors of the new book, Courageous Training, and adopt "the Courageous Training Code."...

The Concrete Jungle Survival Guide:Four Steps to Overcoming the Chaos (and Taming the 10,000-Pound G

Learn how to increase tranquility, accountability, and productivit in today's corporate jungles.