Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Deliver Results and Develop People at the Same Time

Your team is a valuable resource. Learn how to develop people and deliver results at the same time with these tips from Wendy Axelrod and Jeannie Coyle.

Demand for Analytical Skills to Grow Sharply Over Next Five Years

With the increasing significance of "Big Data" for business today, the demand for analytical skills training is expected to grow sharply over the next five years.

Delivering Excellent and Ethical Customer Service

Chip R. Bell learned some life-long lessons about customer service growing up on a cattle ranch.

Dennis Perkins on Sailing Directly Into the Storm

In his new book Into the Storm , published by AMACOM, Dennis Perkins recalls the story of the AFR Midnight Rambler in the 1998 Sydney to Hobart Ocean Race. This race was the most perilous to date as a sudden storm stuck and took the lives of six sailors on the Rambler . However the other 55 sailors

Deriving Long-Term Strategic Advantage from Mandated Telecommuting

The most successful leaders will prove able to fully embrace the new normal, reorient management practices, and drive efficiency through more purposeful meetings.

Detecting Lies in the Workplace

The author of The Truth about Lies in the Workplace explains how to spot a liar's verbal cues.

Determine Your Key Result Areas

Identify your key result areas.

Determining Your Acceptance to Change

master change management.

Develop and Deliver Great Live Online Training

It’s the new normal for teams to meet and collaborate virtually in real-time—but how do you create and facilitate successful live online learning experiences? What’s to stop your participants from hitting the mute button, getting sidetracked or effectively “tuning out”?

Develop Your Creative Reputation

Here are ten guidelines to become more creative yourself and encourage those around you to do so too.