Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Communication Skills: Polishing Your Public Speaking Style

With a confident public speaking style, you can communicate ideas and information well and support work initiatives. When you speak before a group in a formal meeting or give a presentation, you’ll use many of the same communication techniques employed in one-on-one conversations.

Communication Dos and Don’ts to Increase Your Effectiveness

Team leaders need to make the most of their communications with employees, managers, and customers. Whether you are talking privately, conducting a meeting, or giving a presentation, you must communicate clearly to engage the listener and have an impact.

Communication: Sample Phrases for Performance Appraisal

Top Performance Review Phrases to Help Your Employees Enhance Their Communication Skillset

Complacency and False Urgency Impede Change

John Kotter points out the importance of a sense of urgency in making change happen.

Companies See Need to Build Analytical Skills in Their Organizations:A

Read about AMA/i4cp study on analytics that showed increasing interest in analytics by companies.

Companies Juggle Cost Cutting with Maintaining Competitive Benefits for International Assignments

Mercer surveys multinational organizations to determine how companies are balancing costs and business needs in planning overseas assignments.

Conant and Norgaard on the Leadership Touch

“Everyone has experienced the pleasure of working with someone who is learning and growing, and everyone has experienced the pain of working with someone who is not,” affirms Douglas Conant , CEO of Campbell’s Soup. Conant is coauthor with strategic leadership expert, Mette Norgaard, Ph.D , In their

Conflicted About How to Respond to Conflict?

An explanation of the five styles of conflict resolution.

Conflicts in Teams

Be more productive as a team by managing conflict among members.

Connect with Customers in a Slow Economy

How do you attract, get new customers, and maintain customer loyalty with a limited ad and marketing budget in a recession?