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So You Want to Launch an Online Forum

If you're thinking of creating an online forum for your business, don't make a move until you read these start-up tips from expert online community manager Patrick O'Keefe's new book Managing Online Forums. Surprisingly, technical knowledge is one thing you don't need....

Social Capital: Why It Really Is "Who You Know"

Social capital is the wealth you possess because of your relationships; the value created by fostering connections between individuals. Carol Kinsey Goman, Ph.D., explains how knowing the "go-to" people within your organization-those who hold the...

10 "Social Media Made Easy" Steps

Ten easy ways to get started using social media to promote your business.

Sparking Innovation

A new AMA/HRI survey shows that companies value innovation. The problem is that they're not very good at it. Nearly half of the survey respondents said they "do not have a clear understanding as to how my company can become more innovative."

Sparking a Dialogue on Diversity

Is "unintentional intolerance" alive and well in your organization? It may be, if only Ivy League grads get ahead or if you can count the number of women and people of color in key leadership roles on just one hand. An expert explains how to recognize the signs....

Speaking Excellence

Understand these four critical steps to perfect your speaking skills.

Spotco, a Successful Small Business Turnaround Story

SpotCo, a hot New York boutique ad agency, hit some major road bumps as it became larger and more successful. Here's a look at how it dealt with its problems and became a happier, more productive, less autocratic place to work....

Start Your Speech Out Right

If you want to captivate your audience, the best place to start is with a killer opener. Here are some tips on opening with a bang from best-selling author-and veteran speaker-Brian Tracy....

10 Principles of Effective Public Speaking

Seven strategies from an executive communications coach that will help you cope if you’re called upon to address a crowd.

Stop Procrastinating—Now

A 10-step plan for overcoming procrastination.