So you've just closed the big sale. Congratulations! Now the hard work begins. If you want to keep your new customer, you're going to have to give them the support they need to get the most out of your product or service. Here are three steps to...
Learn to avoid these coaching mistakes
What are the trends that will shape the coaching industry over the next decade? A major global study commissioned by the American Management Association and conducted by the Institute for Corporate Productivity revealed some of the ways coaching will...
Learn how to be a better coach.
John Baldoni explains how to manage up by coaching your boss.
Coaching: A Global Study of Successful Practices. Executive coaching is often viewed with a combination of hope and skepticism. On the one hand, assigning employees a coach seems like an excellent way to provide custom-delivered development opportunities.
In the old days, coaching carried a bit of a stigma, as it was often directed at problem employees. But today's coachee is more likely viewed as being on the fast track, according to a new AMA/Institute for Corporate Productivity global study....
Learn how companies can speed innovation by collaborating with a professional innovator.
Web 2.0 is here. Is your company ready for it? This article from the experts at the Institute for Corporate Productivity examines how new technologies are changing the way companies communicate....
Learn the relationship between leadership and corporate successs.