Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Chuck Knight on the Secrets of Emerson's Success

Emerson is one of the few firms that can point to over four decades of increased earnings. How does Emerson do it? Charles F. Knight, the organization's CEO for 27 of its 43 consecutive years of increased profits, attributes it to Emerson's long-term...

Chuck Martin on Leadership Smarts

Chuck Martin is Chairman and CEO of NFI Research, a firm that analyzes business and management trends. His new book " Smarts: Are We Hardwired for Success? ", identifies the key behavioral skills that determine success in the workplace. AMA has collaborated with Martin to develop a new seminar, Lead

Chuck Martin on Our Third Digital Transformation

We are currently in the era of the Internet of Things. What does that mean and how does it affect us? Chuck Martin joins us to talk about his new book Digital Transformation 3.0 and what it means for us as workers and as employees.

Chutes and Ladders

Chutes and Ladders is a popular board game that has more real-world applications than you may think. Read how to avoid slipping down the corporate ladder.

Clayton Christensen on Disruptive Innovation

Clayton Christensen talks to us about the benefits of a strong Disruptive Innovation plan.

Cisco's Perspective on Strategic Alliances

Partnering, collaboration, strategic alliance-call it whatever you want, but the practice of companies working jointly to create new products and services is one of the most compelling trends in business today. Perhaps no company employs collaboration...

Cleve Stevens on Transformational, Not Transactional, Leadership

Being a manager doesn’t make you a leader and you can lead without being a manager. According to Cleve Stevens, leadership is a state of mind, not a title to be handed out.

Closing the Sale Is Just the Beginning

So you've just closed the big sale. Congratulations! Now the hard work begins. If you want to keep your new customer, you're going to have to give them the support they need to get the most out of your product or service. Here are three steps to...

Coaching 101

An effective manager needs to know how and when to use the tool of coaching. When used appropriately in the right situation, coaching is a surefire way of developing and managing the people who report to you. Here's a playbook for knowing when the situation calls for coaching....

Climb (or Blow Up) Every Mountain: Five Steps to Overcoming Obstacles

Everyone faces personal and professional obstacles throughout life. These may be financial, physical or emotional, or based on gender, class or race. But you can become your own biggest obstacle when you allow fear and self-doubt to stand in the way of your success.

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