Addressing the age old problem of ineffectual communication between physicians and their patients, the National Board of Medical Examiners has mandated that each of the 16,000 students who graduate medical school each year in the U.S. must pass a “bedside manner test” before he or she may practice m
A manager is responsible for creating an environment in which people can motivate themselves.
Are you stuck in a rut, either professionally or personally? Learn how to employ the same million-dollar branding strategies used by Starbucks, Coca-Cola, and Oprah to create a successful "Brand YOU."...
how to prepare for change
i4cp's 2013 Critical Human Capital Issues Survey shows that issues pertaining to change continue to dominate the business landscape.
Organizations face unprecedented upheaval due to the COVID-19 crisis—but its impact can also lead to a chain effect of additional crises—from dramatically different customer needs to business model shakeups to seismic market shifts. Strategies that have quickly pivoted to meet sudden drastic change
Remember that old Billy Joel song, "Don't go changin' to try and please me"? Too bad corporate America doesn't share the sentiment. Today's employees are not only expected to deal with constant change, but to actually embrace it....
Five simple approaches to dealing with workplace conflict.
Different cultures can hold widely divergent attitudes on important workplace issues like time management, respect for authority, teamwork and individual responsibility. Here are some strategies to help you create a more efficient and harmonious...
Sure, you've got a terrific team of dedicated, honest, talented employees. Well, except for that one-you know who. He or she is that proverbial "bad apple" who threatens to spoil the rest. This self-assessment from the new book, A Survival Guide<...