Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Managers: How's Your Bedside Manner?

Addressing the age old problem of ineffectual communication between physicians and their patients, the National Board of Medical Examiners has mandated that each of the 16,000 students who graduate medical school each year in the U.S. must pass a “bedside manner test” before he or she may practice m

Managers: It's Not Your Job to Motivate People

A manager is responsible for creating an environment in which people can motivate themselves.

Lynn Taylor on How to Tame an Office Tyrant

Most people simply endure the tirades, mood swings, and incessant questions from their tyrannical bosses. But a new book by Lynn Taylor, Tame Your Terrible Office Tyrant, addresses the situation and shows the readers how to build positive relationships with even the most out-of-control boss and stil

Managing Brand YOU

Are you stuck in a rut, either professionally or personally? Learn how to employ the same million-dollar branding strategies used by Starbucks, Coca-Cola, and Oprah to create a successful "Brand YOU."...

Managing Change Is More Difficult than Ever

i4cp's 2013 Critical Human Capital Issues Survey shows that issues pertaining to change continue to dominate the business landscape.

Managing Change—How to Navigate COVID-19 and the Changes to Come

Organizations face unprecedented upheaval due to the COVID-19 crisis—but its impact can also lead to a chain effect of additional crises—from dramatically different customer needs to business model shakeups to seismic market shifts. Strategies that have quickly pivoted to meet sudden drastic change

Managing Conflict: What's Your Style?

Five simple approaches to dealing with workplace conflict.

Managing Continuous Change

Remember that old Billy Joel song, "Don't go changin' to try and please me"? Too bad corporate America doesn't share the sentiment. Today's employees are not only expected to deal with constant change, but to actually embrace it....

Managing Cultural Diversity

Different cultures can hold widely divergent attitudes on important workplace issues like time management, respect for authority, teamwork and individual responsibility. Here are some strategies to help you create a more efficient and harmonious...

Managing in the Platform Age

How businesses must change to meet the challenges of a new age.

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