Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Making Conflict Work for You

A savvy manager can use conflict to his or her own benefit-transforming a potentially explosive situation into an opportunity for innovation and change....

Making Performance Management More Manageable

Many professionals view performance management as a dreaded chore that takes them away from their "real work." A new survey offers insights into why so many managers are disenchanted with their performance management systems, along with strategies for...

Making Employee Orientation Count

Some companies try to "wow" new employees with a t-shirt or other branded memorabilia. But innovative firms are developing programs to take new employee orientation programs way beyond the usual explanations of benefits and mission statements....

Making Sense out of Hiring and Training Older Workers

A paradox is present in today's employment picture. Unemployment rates among all generations are high, but employers report difficulty in finding talent.

Making Strategic Alliances Work-the Cisco Way

Thirteen percent of Internet networking giant Cisco's total business comes from strategic alliances. In our exclusive interview, the firm's Director of Marketing gives us the inside scoop on how the company has successfully created a culture that...

How to Get The Most from Being Mentored

Strategies to get the most out of a mentoring experience.

Making the Most of Your White Space

White spaces, those gaps in your calendar in between meetings and other planned activities, can be an invaluable opportunity to brainstorm new ideas or work on things outside your normal job scope. Here are some suggestions for mining gold out of your...

Making the Most of Change

Why is dealing with change so difficult? Because, says management expert Brian Tracy, most change causes stress by making us feel out of control. His four-step program will put the power back in your hands....

Making the Shift from Technical Expert to Organizational Leader

Learn how to make the transition from operational technician to leader

Malcolm Frank on Code Halos

If companies wish to survive in today’s ever-expanding digital age, they need to recognize their customers’ code halo—a consumer’s virtual self—and implement the business model that supports it. This is why companies like Netflix are still standing while others like Blockbuster are not. Listen as Ma

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