Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Is the Handwritten Thank-You Note Dead?

How should you deliver a post-interview thank-you note? Experts debate the merits of a handwritten note in the internet age, and the best way to say thanks.

Is Multi-tasking Counterproductive?

Do you pride yourself on your ability to handle multiple tasks at once-say, answering e-mail while talking on the phone? You may not be as efficient as you think. New research suggests that when workers are engaged in multiple activities at once,...

Is Twittering a Productive Use of Work Time?

Is the wildly popular social networking tool Twitter only for the superficial and narcissistic, or does it have valid business value?

Innovation on Tap

What can a common kitchen faucet teach you about innovation? Take this thought exercise from Denis J. Hauptly, author of <i>Something Really New</i>, to find out....

Is Your Business Prepared for the Avian Flu?

The London Chamber of Commerce reported that only one in five businesses would survive a 12-week outbreak of avian flu. Will your business be one of them? Learn how to innoculate your company against the avian flu with an emergency plan....

Is Your Company Missing the Boat on Pricing Opportunities?

Examine the opportunities for proper pricing.

Is Your Business Tweeting in the Dark?

Tips on getting your business's message across, from the author of The Social Media Survival Guide.

Is Your Company Sitting on a Bull's-Eye?

Rampant price-based competition can erode your company’s profit margins and lower the quality of your products and services. Fortunately, there are ways to rise above the pricing battle, transforming the bull's-eye on your back into a shining spotlight. Strategies for overcoming price-based sales co

Are Business Networking Groups Worth it?

Like most professionals, you’ve probably been dragged at least once to a "networking group" where members trade—and often tally—the referrals they give to each other.

Do You have A Toxic Corporate Cutlure?

Five indicators of a toxic corporate culture and how to fix them.

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