Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Keeping Your Cool: Dealing with Difficult People

Advice for working with difficult people

Kiss Your BUT Goodbye

If your career isn’t progressing the way you’d hoped, it could be your “but” that’s holding you back. Your “but” is the major flaw that everyone around you can easily identify, but about which you are probably clueless. Until you identify your but and take steps to fix it, your career will be stuck

Learning from Failure, Via Scott Adams

Excerpt from an interview with cartoonist Scott Adams about his new book How to Fail at Almost Everything and Still Win Big

Management S.O.S.: How to Mediate Disputes

What to do if two of your staff members have declared war on each other, from the new book 101 Tough Conversations to Have with Employees.

Managing Brand YOU

Are you stuck in a rut, either professionally or personally? Learn how to employ the same million-dollar branding strategies used by Starbucks, Coca-Cola, and Oprah to create a successful "Brand YOU."...

Managing Conflict: What's Your Style?

Five simple approaches to dealing with workplace conflict.

Minding Your Global Manners

Although the world truly has become a global village, there are still many differences among cultures. A small behavioral faux pas-calling a person by his first name or sending an inappropriate gift-could sabotage an important deal....

Move Forward in Your Life by "Throwing Out 50 Things"

An interview with motivational speaker and author Gail Blanke about her book 'Throw Out Fifty Things: Clear the Clutter, Find Your Life.'

Much Ado About Business Dining

Proper etiquette for setting up and presiding over a business meal.

Negotiating Abroad: Overcoming Challenges

Srategies for dealing with the challenges faced by global negotiators.