Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Communicating Vision via a Winning Presentation

One way to communicate corporate vision is through a companywide presentation. How can you be sure that your message is well received by employees and managers? Communications expert Thomas Leech offers some valuable tips on this subject. He...

Conflicted About How to Respond to Conflict?

An explanation of the five styles of conflict resolution.

Connecting with Nonwired Workers

Dust off those old break-room bulletin boards. Even in the age of Web 2.0, communicating with employees isn't always best done via the computer. The Institute for Corporate Productivity's Jo Averill-Snell explains why....

Creating a Powerful Personal Presence to Influence and Engage

Learn how to exhibit a professional presence.

Creating a Question-Friendly Environment

How to create a workplace environment where people feel comfortable asking questions.

Creating an Employee Communication Plan to Support Engagement

We know that communicating regularly with employees improves engagement.

Customers to CEOs: "Can You Hear Us NOW?"

Many customers are finding it more and more difficult to get acceptable levels of service from the companies they do business with-regardless of how much they spend, how long they've been a customer or how profitable they are. Attention, CEO's: this...

Dealing with Difficult People

If you're faced with some, let's call them "challenging" personality types at work, here's some news you can really use: Once you identify a person's main behavioral style-Controller, Analyzer, Supporter, or Promoter-you'll unlock the secret strategy that will win him or her over....

Dealing with Difficult People Is Easy

Simple strategies to diffuse conflict in the workplace.

Declare Your Independence from Boring Meetings

New ground rules to make meetings more productive.