Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Storytelling: How to Be a Persuasive Communicator

Storytelling is an effective tool to motivate staff members.

Strategies for Controlling a Meeting Nemesis

These strategies from AMA’s seminar “Leading Effective Meetings” will help control a meeting.

Start Your Speech Out Right

If you want to captivate your audience, the best place to start is with a killer opener. Here are some tips on opening with a bang from best-selling author-and veteran speaker-Brian Tracy....

Susan Mason Shares Best Practices on Virtual Presentations

Continuing its Ask the Experts Online Virtual Communication series, AMA hosted How to Effectively Present Virtually during its September 30 webcast.

Communication Tip: Take a Walk in Their Shoes

How to defuse bad behavior by seeing things from the other person's point of view.

Choosing the Perfect Approach to Conflict Resolution - AMA

Conflict often arises as the result of differing needs, opinions, goals, and priorities. Without a sound approach to conflict resolution, employees who are in conflict may become less inclined to work together and collaborate.

Tell Me Less: Sometimes It's What You Don't Say That Matters

Tips for appropriate written and spoken workplace communications.

Ten Phrases That Should Be Banned from Your Workplace Vocabulary

Phrases that convey negativity, rudeness, or incompetence that can derail one's career.

Ten Pitfalls of Pitiful Meetings—and How to Fix Them

Learning how to run a meeting well ensures a productive session for all.

en Presentation Skills Your Sales Team and Others Aren't Telling You

Here are ten tips to improve the quality of your presentations.