Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics
Search
Use my current location

Adapting to Teleworker Trends

Nearly 29 million Americans now telecommute at least part of the time, and that number is clearly on the upswing. But organizations have a long way to go to adapt to the world of telework. For starters, they have to commit to measuring performance...

Adaptability and Resilience

There are only three things that are certain in life: death, taxes, and change.

Addressing Worker Burnout

Americans are the hardest-working people on the planet and the U.S. is the world's richest nation. But this prosperity can carry a hefty price-employee burnout....

Adding No to Your Conversations

We may worry about the ramifications of turning down a request from a colleague and even the boss, but sometimes no makes more sense than yes. Learn why here.

Add Web Data to Your Employees' Toolset to Help Them Succeed

Learn how to provide access to data is one of the most powerful tools for your staff.

Adjusting the Picture on Customer Focus

At first glance, "big picture thinking" and "customer focus" would seem to be mutually exclusive terms. After all, the first phrase connotes a farsighted, panoramic view of business, while the second implies an intense, laser-beam-like concentration...

Adrian Gostick on Creating Engaging Teams

When Medical City Dallas Hospital wanted to increase its patient satisfaction scores, it didn’t just rewrite another long mission statement or come up with a new set of rules. It said It wanted “to create raving fans out of our patients and families.” The phrase “raving fans” got the employees’ mind

Adopt a Proactive Prevention Program and Increase Bottom-Line Profits

In today’s tough economic times, precious funds should not be wasted in coping with discriminatory harassment or union avoidance, or safety issues.

Adrian Ott on Customers Who Are Always Connected

Renting a movie can be fun, until the next day when you have to find time to return it to the store. Netflix saw that, and revolutionized the movie rental industry with easy delivery and no late fees. Blockbuster, late to the movies on demand game, recently filed for Chapter 11 bankruptcy. When time

Advertisers Reach Out and Text Somebody

With mobile phone usage escalating, smart marketers are leveraging mobile advertising to promote brands and sell products and services. But to be successful, marketers have to make sure the "what's in it for me?" factor resonates with consumers....