Here is advice on how to build influence before audiences of different types.
Do you look forward to meetings? Do you leave most meetings feeling a sense of accomplishment, energized to tackle the challenges at hand? No? Take action: become a "masterful meeting participant." This short self-assessment from the author of...
Some "old school" traditions never go out of style, even in today's fast-paced, nanotech, digitized world. A little common courtesy can go a long way in the workplace, helping you gain the respect and support of your colleagues, direct
Seven strategies from an executive communications coach that will help you cope if you’re called upon to address a crowd.
Communication that is too late or too little can derail leadership from a plan of action that can significantly impact the bottom line. On the other hand, a well-organized communication process throughout an organization can ensure successful...
Prepare your office staff for a visit from the press. Tech your staff what to say and what not to say and also forge an agreement with the reporter about what he or she can say and do and what he or she can't.
Social capital is the wealth you possess because of your relationships; the value created by fostering connections between individuals. Carol Kinsey Goman, Ph.D., explains how knowing the "go-to" people within your organization-those who hold the...
Understand these four critical steps to perfect your speaking skills.
“It has become popular to talk about us being over-managed and under-led. I believe we are now over-led and under-managed.” — Henry Mintzberg, Simply Managing: What Managers Do — and Can Do Better (Berrett-Koehler Publishers, 2013).
Business leaders must exhibit the interpersonal and business communication skills that allow them to form positive relationships with others.