Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics
Search
Use my current location

You've Selected

Remove Business Functions
Clear All

Leadership and Management

Project and Process Management

Meet Barbara Cameron, 2011 Administrative Professionals Innovation Award Winner

A lot of people look around their workplace or community, notice a need, and think, “Gee, somebody should do something about that.” Barbara Cameron, an administrative assistant at Capital One, didn’t sit around and wait. She stepped up and took action, developing “Admin U,” a training initiative to

Meet Brooke Wiseman, 2008 Administrative Professionals Innovation Award Winner

Brooke Wiseman is living proof that one person can truly make a difference. As executive associate to the president and CEO of Daiichi Sankyo in Parsippany, NJ, she knew there had to be a way to better utilize the talents of the company's...

Meet Gayle Igarashi, 2007 Administrative Professionals Innovation Award Winner

This year's AMA Innovation Award for Administrative Professionals is especially inspiring, as it combines innovation with giving back to the community. The Award goes to Gayle Igarashi, an administrative secretary at Maluhia Hospital in Honolulu,...

Meet Julie Irving, 2009 Administrative Professionals Innovation Award Winner

A background piece about Julie Irving, AMA's 2009 Innovation Award for Administrative Professionals winner.

Meet Lucia “Cia” Sherman, 2013 Administrative Professionals Innovation Award Winner

How Lucia Sherman created a popular company-wide newsletter and won the 2013 AMA Administrative Professionals Innovation Award.

Meet Melanie France, 2010 Administrative Professionals Innovation Award Winner

An interview with Melanie France, winner of the 2010 AMA Administrative Professionals Innovation Award

Meet Raquel Hernandez, 2012 Administrative Professionals Innovation Award Winner

Raquel Hernandez, an executive assistant at University Health System, is the winner of the 2012 AMA Administrative Professionals Innovation Award.

How to Deal with Challenges of Leadership

Advice for administrative professionals in leadership positions on overcoming common pitfalls and challenges.

Mind the GAAP

If you think GAAP is a typo for your favorite clothing store, it may be time for a brief introduction to Generally Accepted Accounting Principles. You can increase both your comfort level with financials and your value to your organization with some basic information adapted from AMA’s seminar Funda

Overcoming the Top Five Networking Stumbling Blocks

What's keeping you from growing your professional network? Are you shy? Or are you worried about appearing pushy? Business etiquette expert Lydia Ramsey explains what to do when your networking skills are not working....