Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Managing Change—How to Navigate COVID-19 and the Changes to Come

Organizations face unprecedented upheaval due to the COVID-19 crisis—but its impact can also lead to a chain effect of additional crises—from dramatically different customer needs to business model shakeups to seismic market shifts. Strategies that have quickly pivoted to meet sudden drastic change

Managing Conflict: What's Your Style?

Five simple approaches to dealing with workplace conflict.

Managing Brand YOU

Are you stuck in a rut, either professionally or personally? Learn how to employ the same million-dollar branding strategies used by Starbucks, Coca-Cola, and Oprah to create a successful "Brand YOU."...

Managing Continuous Change

Remember that old Billy Joel song, "Don't go changin' to try and please me"? Too bad corporate America doesn't share the sentiment. Today's employees are not only expected to deal with constant change, but to actually embrace it....

Managing Change Is More Difficult than Ever

i4cp's 2013 Critical Human Capital Issues Survey shows that issues pertaining to change continue to dominate the business landscape.

Managing Cultural Diversity

Different cultures can hold widely divergent attitudes on important workplace issues like time management, respect for authority, teamwork and individual responsibility. Here are some strategies to help you create a more efficient and harmonious...

Managing Employees from Hell: A Self-Assessment

Sure, you've got a terrific team of dedicated, honest, talented employees. Well, except for that one-you know who. He or she is that proverbial "bad apple" who threatens to spoil the rest. This self-assessment from the new book, A Survival Guide<...

Managers: It's Not Your Job to Motivate People

A manager is responsible for creating an environment in which people can motivate themselves.

Managing People at Your Meetings

Learn how to manage difficult team members at your next meeting.

Managing Peter Pan

Experts have identified the latest trend: Workers who, like Peter Pan, just don't want to grow up. However, that's not necessarily a bad thing; their search for passion and meaning may just change the workplace for the better....