Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Managers: How's Your Bedside Manner?

Addressing the age old problem of ineffectual communication between physicians and their patients, the National Board of Medical Examiners has mandated that each of the 16,000 students who graduate medical school each year in the U.S. must pass a “bedside manner test” before he or she may practice m

Managerial Roles And Mindsets: Can Anyone Juggle Them All?

How many managerial roles and mindsets can you think of off the top of your head? And how many of those can one person reasonably be expected to effectively fulfill?

Managers: It's Not Your Job to Motivate People

A manager is responsible for creating an environment in which people can motivate themselves.

Managing a Change Effort

how to prepare for change

Managing Brand YOU

Are you stuck in a rut, either professionally or personally? Learn how to employ the same million-dollar branding strategies used by Starbucks, Coca-Cola, and Oprah to create a successful "Brand YOU."...

Managing Change Is More Difficult than Ever

i4cp's 2013 Critical Human Capital Issues Survey shows that issues pertaining to change continue to dominate the business landscape.

Managing Change—How to Navigate COVID-19 and the Changes to Come

Organizations face unprecedented upheaval due to the COVID-19 crisis—but its impact can also lead to a chain effect of additional crises—from dramatically different customer needs to business model shakeups to seismic market shifts. Strategies that have quickly pivoted to meet sudden drastic change

Managing Conflict: What's Your Style?

Five simple approaches to dealing with workplace conflict.

Management Lessons from the Cleveland Clinic

Only outstanding leadership—at all levels of the hierarchy—can pull a hospital, or any company, through difficult times like the ones we’re experiencing today.

Managing Continuous Change

Remember that old Billy Joel song, "Don't go changin' to try and please me"? Too bad corporate America doesn't share the sentiment. Today's employees are not only expected to deal with constant change, but to actually embrace it....