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Piyanka Jain on How to Make the Right Decisions

It can be nerve-wracking to make decisions. How will you know if it's the right decision? Sometimes you can't know until it's already too late. Piyanka Jain , in her new book Behind Every Good Decision , co-written by Puneet Sharma and published by AMACOM, offers a framework to sort through all the

Quint Studer on Getting Results That Last

Quint Studer has built a thriving career on helping healthcare companies achieve maximum effectiveness and consistent bottom-line results. Now, in Results That Last , he brings his ideas to the rest of the business world. Studer teaches leaders in every industry how to apply his tactics and strategi

Rachael Brown on Paying Employees to Quit

Founded in 1999, the online shoe retailer Zappos.com has been an astonishing success story, growing to nearly $1 billion in sales. Even more impressive than its sales numbers, however, are the numbers of customers who rave about Zappos customer service excellence. The company's success at customer s

Rafiq Dossani on India’s Rise to the Top of Global Business

Rafiq Dossani discusses India's growing role in the global economy in his new book India Arriving (AMACOM Books). India has the world's fourth largest economy, the largest youth population, and the current ranking of the second-most-preferred destination for foreign investment, yet its importance to

Rajeev Pehsawaria on the Three Pillars of Sustainable Success

According to Rajeev Peshawaria , author of “ Too Many Bosses, Too Few Leaders ”, good leaders realize that their employees feed off of the energy they project. In this episode of Edgewise, Peshawaria outlines how leaders can realize goals by harnessing their energy and the energy of those around the

Ralph Sink on How to Bring Back High-Performance Management

“The high-performance systems approach — also known as self-organizing teams and participative management — endows people throughout an enterprise with the skills, understanding, processes, and authority they need to make their own decisions on behalf of quality and business success, instead of havi

Ray Schwemmer and Rick Havrilla on Fostering a Collaborative Environment

In an age of hacking and leaking, managers have a lot to consider when it comes to collaboration technology. Ray Schwemmer and Rick Havrilla are coauthors of Dynamic Collaboration: How to Share Information, Solve Problems, and Increase Productivity Without Compromising Security , a new book that det

Ray Anderson on a Commitment to Environmental Sustainability

Being environmentally conscious isn’t just a fad for Ray Anderson . He was working to raise awareness long before the trend of “going green.” To him, it’s more than just a marketing phrase, it’s a way of doing business. It’s also a way to reduce waste and, in the long run, save money, but only if th

Ric Merrifield on Rethinking Cost Cutting and Boosting Innovation

It’s the trap that ensnares virtually every business. We focus on process: “how” we’re doing the job. And we forget about the bigger issue: “what” we’re doing and “why” we’re doing it. That’s why we’re leaving so much value on the table. In   Rethink , business architect   Ric Merrifield &

Richard P. Finnegan on The Stay Interview

We've all encountered a performance review a few times in our life. So often that conversation is about things the employee needs to stop doing. Rarely do bosses and their employees discuss what the employee wants to do more of. That's where Richard Finnegan's Stay Interview concept comes in. Detail