Customer Service Excellence: How to Win and Keep Customers

Providing customer service excellence is what will keep your customers coming back.

Process Management: Applying Process Mapping to Analyze and Improve Your Operation

You can develop the best business strategy and hire the best talent but without the right process management you could still fail!

Recruiting, Interviewing and Selecting Employees

The everything you need to know before you say you're hired seminar.

AMA's Employment Law Course: Avoiding the Legal Pitfalls of EEO, FMLA and ADA

This interactive and case-study-centered employment law seminar combines a comprehensive overview of employee discrimination/EEO, the Family Medical Leave Act and the Americans with Disabilities Act.

Resilience and Strategic Risk Taking for Women Leaders

Develop the skills and mindset to transform challenges into growth opportunities

Adaptability: The Key for Mastering Change

Learn to transform your mindset to manage and embrace change

Ownership and Accountability: Building a Winning Team

Financial Forecasting

Strengthen your forecasting skills to analyze financial data and develop robust forecasts.

Fundamentals of Cost Accounting

Get inventory costs right.

The Strategic Controller: Adding Value to Your Organization

Get skills to effectively meet the increasing demands of the controller’s role