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Focus on the Fundamentals of Effective Communication within an Organization

Learn how in-house communication affects business results and how you can inspire more effective communication in your company.

How to Create a Business that Reflects Your Values

What's your leadership style-flexible and casual or more defined and formal? Here are some strategies to ensure that your values are reflected in your organization's corporate culture....

How to Create Happy Employees and Customers: Eliminate Indifference

Ed Horrell outlines the “rules of engagement” for companies who want to achieve customer service excellence.

How to Have a Strong Presence that Influences and Engages

Learn how to exhibit a professional presence.

Write Your Own Performance Evaluation

Writing your own perfomance review can be hard. Learn some ways on how to write a performance self review that will make a difference.

Improve Your Personal “Curb Appeal”

Transferring the idea of a house's "curb appeal" to one's professional & personal interactions.

Smart Marketing:

Learn how research on the Web can gain you information about your firm's competitors.

The 411 on SOP's

Why standard operating procedures are important, and how to develop them.