Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Emerging from the Rubble: Reengaging Employees in a Post-Recession Workplace

Learn how to retain employees by re-engaging them.

Emily Bennington on the Myth of Having It All

"Having it all" is the mark, supposedly, of a successful woman, but what does it mean? Considering work-life balance, what does "having it all" really mean? Emily Bennington , author of the new AMACOM book Who Says It's a Man's World , says that it depends on the woman and it is not an unobtainable

Emily King on Recruiting and Keeping Veterans

It can seem like there are a number of risks involved in hiring veterans into a more conventional workforce: the culture is completely different and their highly specialized skill-set doesn't seem to apply. Emily King , author of Field Tested: Recruiting, Managing, and Retaining Veterans , wants rec

Emotional Dimwits Need Not Apply

Leadership competencies, based on an i4cp/AMA survey, include Emotional Intelligence in the top 5.

Emily Nagle Green on Technology Anywhere

From the Walkman to the iPod, humans are a mobile species and now with smart phones and wireless networks, we’re more on-the-go and in touch than ever. Now companies have to be ready for this mobile clientele anywhere, any time. Emily Nagle Green , in her new book Anywhere: How Global Connectivity I

Dr. Matthew Kiernan on How to Successfully Invest in a Sustainable World

For businesses and investors, there’s no doubt about it. The smart money is going green. And the growing movement towards ecologically forward thinking companies is quickly becoming bigger and bigger. What may be surprising to some is that the socially responsible organizations aren’t just doing the

Emotional Intelligence in Action: Recognizing, Regulating, Resonating, and Responding

Learn about the leadership benefits of emotional intelligence.

Employee Engagement: A Basic Competency Managers Must Master

Learn why employee engagement is a basic management competency

Employee Benefits Show Little Change from 2006

Most benefits remained stable in 2007 from 2006, according to SHRM's latest survey. But some, including automobile allowance/expenses, actually decreased this year....

Employee Self-Assessment Examples in Customer Service

What is customer service? Nothing without exceptional reps. That’s why it’s important to take time to develop your employees’ skillset so they can be the best customer representative possible.

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