Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Dealing with Difficult People

If you're faced with some, let's call them "challenging" personality types at work, here's some news you can really use: Once you identify a person's main behavioral style-Controller, Analyzer, Supporter, or Promoter-you'll unlock the secret strategy that will win him or her over....

Dealing with Fine "Whine"

Why employees whine, how to deal with whiners, and how to prevent whining.

Dealing with the "No-Boss Boss"

What's worse than having a really bad boss? Having a boss who doesn't do anything at all. Gini Graham Scott, Ph.D., dubs this character the "no-boss boss," and she awards him the #1 spot in her book A Survival Guide for Working with Bad Bosses:...

Dealing with the Bad Boss

The bad boss is a particularly serious problem during an economic downturn. If you have one, here are some ways to improve your work life, especially now, when finding a new job may not be an option....

Dealing with Your Boss: Dos and Don'ts

Are you having trouble dealing with your boss? Here are some tips on dos and don'ts to follow to establish a great relationship with your supervisor.

Deb Bright on Learning to Love Criticism

In The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change author Deb Bright talks about “criticism's” bad reputation and the stigma that is attached to it in the workplace. She argues that criticism is actually more beneficial than n

Deborrah Himsel on Maintaining Your Legacy

Great leaders are determined by how well they are able to translate their goals into action. Deborah Himsel’s book Beauty Queen: Inside the Reign of Avon's Andrea Ju ng tells the story of the CEO’s rise and fall at Avon while interweaving discussions of business and corporate cultural issues. Andrea

Debunking the Myths About Successful Companies

The authors of the new book Tuned In take a look at three business myths that lead companies astray....

Decoding the Job Interview

You think the interview is going well, but what’s the hiring interviewer really thinking? Business communication expert Carol Kinsey Goman offers 10 cues to determine whether or not you’ll get the job.

Declare Your Independence from Boring Meetings

New ground rules to make meetings more productive.