Winning in business is much like winning at poker: you've got to know when to hold 'em and know when to fold 'em. The authors of No Limit: The Texas Hold 'Em Guide to Winning in Business share theair proven strategies to raise your odds...v
Conflict is a part of our everyday lives, and that makes it difficult to avoid. Although we can’t always control our exposure to conflict in our professional and personal lives, we can approach conflict management in a way that makes the difference between a positive and a negative outcome.
A new emotional intelligence model that focuses on closing the gap between strategic intent and impact.
Here's some food for thought: if you really want to please your customers, stop listening to them. Instead, design and market your product or service around the landscapes of people's lives-the projects, tasks, jobs, concerns, and activities that...
Trade and consumer publications can help spread the word about your terrific product or service-and it's absolutely free. Here are some simple tips to get you started, from the Small Business Administration....
Big data can be collected through game design and gamification to improve customer engagement and build a relationship with the company brand. The right design of gamification is very important for it to deliver the desired results and insights. Gartner predicts that 80% of the gamification solution
Metrics that measure customer experience and predict the impact on the bottom line track the following criteria: credibility, reliability, precision, accuracy, and continued sales. So customer experience analytics enable a company to improve customer experience and ultimately corporate profitability
To succeed, really big ideas require a shift in mindset.
Studies show that visuals can help viewers organize and process information more quickly, accept ideas more readily, shorten meeting time, make information more memorable and increase a group's ability to reach consensus. Learn how to use visuals-from...
Many American workers don't use all of their vacation days and those who do take a vacation may not leave the office behind.