Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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The Hard Truth about Soft Skills

Which is more important to career success-"soft" skills (interpersonal/social abilities) or "hard" skills (technical/factual knowledge)? The answer may surprise you. According to a thought-provoking new book, it's the soft skills that can make or...

The High Cost of Bad Bosses

Tales of bullying, psychopathic, or just plain incompetent bosses are all too common and can become the stuff of corporate legend. But no organization can afford the tremendous losses bad bosses generate....

The Happiness Factor

Money can't buy happiness, but it sure is expensive to be miserable. Research indicates that happiness accounts for 10% to 25% of the difference in performance between happy and unhappy workers. So much lost productivity is bound to put a frown on...

The True Cost of Bad Employee Training

Most people who have been in the workforce for a while have suffered at least one bad boss. The tales about such managers can become the stuff of legend or satire. But those tales can also mask the real costs of bad bosses to individual employees and...

The HR Confidentiality Conundrum

As the guardian of confidential employee information, HR is sometimes viewed as being unduly secretive and suspicious. The challenge is finding the fine balance between transparency and confidentiality....

Organizational Learning Through Gamification | AMA

Research shows that gamification can be an effective way to supplement instruction and reinforce skills.

The Iffy Intern Experience

Ideally, an internship should pay off for the student and the hosting organization, giving each an opportunity to "try each other on for size." But not all internships are created equal-and there's much room for improvement, both in the U.S. and...

The Human Capital Scorecard

Companies have always analyzed the ROI for fixed capital. More recently, they are beginning to look at the real assets of an organization-their people. To begin measuring the HR effort within your organization, you can apply the same thinking behind...

The Impact of Employee Learning on Retention

Developing an employee learning environment is an important part of any retention strategy.

The Impact of Social Networking in Talent Management

Learn how social networking can beincorporated into talent management systems.