Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Focus on the Fundamentals of Effective Communication within an Organization

Learn how in-house communication affects business results and how you can inspire more effective communication in your company.

Focus on the Gap, Not the Goal

A goal tends to push people away from the present and excites them to push forward. On the other hand, attention to a gap between what is and what could be motivates people to close that gap. Add a sense of urgency, and you have a strategy for...

Focusing on Employee Development Can Improve Retention

Here are six steps to establish a career development program that helps to improve employee retention.

Foolproof Feedback

These seven expert tips will help you make sure that your feedback conversations leave people feeling fired up, rather than beaten up....

Follow Your Stars to a Bright Future

Learn how to develop top performers.

For More Than Profit

Learn five characteristics of great leaders to create social and economic value.

For a Fresh Perspective, Stop Dancing and Get Out on the Balcony

While most businesspeople bow to the pressure to keep on dancing as fast as they can, savvy managers understand the value of spending a bit of time away from the action, gaining the perspective and insight that a short break "out on the balcony" can...

For Real Change in Diversity to Happen, GET UNCOMFORTABLE

We are at a pivotal time in our society when mortality, human rights, and the examination of our values are converging for our attention.

Forecasts for the 2008 Workplace

What does 2008 hold in store? Here are seven trends that could shape the workplace over the coming year....

Former Mayor Ed Koch on "Why Your Gut Rules Every Time"

Legendary former New York City Mayor Ed Koch rose up from relative obscurity to reign over the Big Apple for 12 years, transforming both the city and himself in the process. In this excerpt from his fascinating new book <i>Buzz: How to Create It and...